Frequently Asked Questions
Everything you need to know about shopping with OLFA.
What are your standard shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50, otherwise a flat rate of $4.99 applies.
What is your return policy?
You can return any unused item in its original packaging within 30 days of purchase for a full refund. Please visit our Returns Portal to start a request.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, OLFA ships to the United States and Canada. We are working on expanding our delivery services to more countries in the near future.
How do I ensure I am buying authentic OLFA products?
To guarantee quality and authenticity, always purchase directly from our official website or authorized retail partners listed on our store locator.